Privacy Policy

We value your privacy. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have respecting those policies.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.collectivehealthcenter.com.

Definitions

  • Cookies - Cookies are small pieces of data stored on your device (computer or mobile device) that can be retrieved later. For more details, see below.
  • Data Controller - Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For purposes of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processor (or Service Provider) - Data Processor means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User) – A Data Subject is any living individual who is using our Service and is the subject of Personal Data.
  • Service - Service is the www.collectivehealthcenter.com website operated by Collective Health Center.
  • Personal Data - Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data - Usage Data are data collected automatically and either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). For more details, see below.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

When you visit and navigate our website, we automatically collect certain data about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website we collect data about the individual web pages or products you view, what websites or search terms referred you to our website, and data about how you interact with our website.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address: City, State, ZIP/Postal code
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data - We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data - We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, however, you may not be able to use some portions of our Service.

Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.

Use of Data
Collective Health Center uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide user support
To gather valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical problems
To provide you with news, special offers and general information about other services and events that we offer which are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

Retention of Data

Collective Health Center will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Collective Health Center will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when these data are used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain these data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to locations and entities in the United States and process it there. Those locations and entities are under the jurisdiction of US Federal and state laws, not under the laws of foreign jurisdictions.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Collective Health Center will take all steps reasonably necessary to treat your data securely and in accordance with this Privacy Policy.

Disclosure Of Data

Business Transaction - If Collective Health Center is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data are transferred and become subject to a different Privacy Policy.

Disclosure for Law Enforcement - Under certain circumstances, Collective Health Center may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements – Collective Health Center may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Collective Health Center
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

To protect your personal data, we take reasonable precautions to make sure they are not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage is completely secure. Neither is any other form of communication or data storage. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The third-party providers we use are permitted to collect, use, and disclose your information only to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, however, such as payment gateways and other payment transaction processors, have their own privacy policies respecting the information we are required to provide to them for your purchase-related transactions.

In particular, certain providers may be located in or have facilities that are located in a jurisdiction different from either yours or ours. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Compliance with Applicable Laws and Regulations

We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

CHC uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Analytics

We use Google Analytics Advertiser Features to improve our business operations. These features include Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform Integrations, and Google Analytics Demographics and Interest Reporting. By enabling these features, we inform our visitors about their use and disclose that we and third-party vendors use cookies or other identifiers to collect data about their activities on our site. This enables us to contact visitors who abandon our check-out form with a reminder email to complete their order. The Remarketing feature helps us target the right audience with the right advertising message based on their past visits to our site.
Visitors can opt-out of Google's use of cookies by visiting Google's Ad settings, and/or they can opt-out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative Opt-Out Page.

Facebook

As advertisers on Facebook and through our Facebook page, we may collect content or information from Facebook users, and this information may be used in accordance with our Privacy Policy. By using our site or Facebook page, you consent to our collection of this information.

We abide by Facebook's Data Use Restrictions:
We only share any Facebook advertising data with a third-party service provider who acts on our behalf.
We ensure that our service providers protect any Facebook advertising data and limit our use of that data while keeping it confidential and secure.
We only use Facebook advertising data on an aggregate and anonymous basis, except with authorization from Facebook. We use it to assess the performance and effectiveness of our Facebook advertising campaigns.
We do not use Facebook advertising data to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

General Data Privacy Regulation (GDPR)

The GDPR is designed to protect the data of European Union (EU) citizens. Although we market our site, content, products, and services online, we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data you provide to us is governed by GDPR, we will comply with the relevant portions of the Regulation.

If you are a resident of the European Economic Area (EEA) or accessing this site from within the EEA, you have the right to request access to, correction of, deletion of, portability of, and restriction or objection to processing of your personal data from us, including the "right to be forgotten." To make any of these requests, please contact us by email to: https://www.collectivehealthcenter.com/contact-us-address-maps-directions-office-hours/.

Children's Privacy

We take the privacy of children very seriously. We understand that children under the age of 13 require special safeguards and privacy protection. Our website does not knowingly collect personal information from children under the age of 13 without the prior consent of a parent or guardian.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately and we will delete the information from our servers.

We encourage parents and guardians to monitor their children's internet usage and to help enforce our privacy policy by instructing their children never to provide personal information on our website without their consent.

The HIPAA Privacy Rule

The US Department of Health and Human Services provides: “The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.”

Our website is committed to protecting the privacy of our users' personal health information (PHI) in compliance with HIPAA regulations. Here is some information about our privacy practices:

Collection, Use, and Disclosure of PHI

We collect PHI on our website in order to provide educational information to our users. We may collect information such as your name, email address, and medical information. We use this information to provide you with educational content and may disclose it to third-party service providers (such as hosting providers and data analytics companies) who help us operate the website. We do not share your PHI with other third parties unless we have your authorization to do so or unless required by law.

Protection of PHI

We take appropriate measures to protect the confidentiality, integrity, and availability of your PHI. This includes implementing physical, administrative, and technical safeguards to prevent unauthorized access, use, or disclosure of your PHI.

Relationship to Healthcare Provider

Please note that our website does not provide medical advice or create a provider-patient relationship between you and our healthcare provider. The information provided on the website is for educational purposes only.

Patient Rights

For the purposes of this Website Privacy Policy, “patients” are those individuals who have secured either in-person or telehealth visits with our healthcare provider. If you are a patient of our healthcare provider, you have certain rights under HIPAA which are referenced in our Notice of Privacy Practices.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy for any changes each time you use the Service. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: